Accessibility Statement

Our commitment and legal obligations

We commit to ensuring the communications we produce are clear and accessible to the widest range of people.

We recognise our obligations under The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010.

Web standards and technologies

We're working hard to make the website conform to level AA of the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1). We recognise we have more work to do to achieve this.

Technical information about this website's accessibility

This site was tested using a combination of automated accessibility tools and manual testing methods. This included:

Testing was carried out by members of the Design Against Crime Research Centre at Central Saint Martins.

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.

Known Limitations

It has not been possible to ensure that the website meets WCAG 2.1 (AA) at the current time because:

We are working to meet the compliance as specified in The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 by the September 2020 deadline.

Contact us

We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, please contact us at designagainstcrime@csm.arts.ac.uk.

Alternative versions

If you are not able to access a service or content on the website, contact Mary Ashcroft (Design Against Crime Research Centre Administrator). Please include details of the content you need and the required format. We will then work with the team who own the service/content to get you what you need.

Issues and complaints

To report an issue with the website or to make a complaint, please contact Mary Ashcroft (Design Against Crime Research Centre Administrator) at designagainstcrime@csm.arts.ac.uk.

We aim to provide you with an initial response within 48 hours and will provide clear information about how we will deal with your enquiry.

If you feel we have not answered your complaint satisfactorily, please contact us again. We will escalate your complaint to the director of the Design Against Crime Research Centre, Lorraine Gamman, who will work with the team who provides the service/content to get you a response.

This statement was prepared on Tuesday 31st March 2020.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).